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Here are some of the common issues that are raised by users of our website.  Please check through these before emailing us with your query.
Forum
This is the most popular interactive item on this site.  If you follow the instructions on registering you shouldn't have any problems.  If you forget your password, when you to to the login page there is a button to click which will enable you to retrieve it.  If you have any queries please open a ticket but make sure you address it to "Forum Support" and we will endeavour to help you.  There are some issues with the latest upgrade which means that not all browsers can view the Forum. The best browser for viewing the Forum is Internet Explorer. If you have this problem and have a different browser on your computer please try that before emailing us, and please let us know what browser you are using.  There are particular problems with the MSN browser so please try Internet Explorer before you email us.
 
Fan Club Members Only Forum
This is a special forum that can only be accessed by fan club members using a password which can be found in the Members Area of the website.  Any queries relating to this should be addressed to "Forum Support" as this is part of the forum.
 
Chat Room
This is part of the Forum and you have to be registered and logged in to use this function.
 
Photos
You can upload photos to our Fan Fotos section but you have to be register separately to be able to use this function.  All photos have to be approved by admin before they are visible on the site.
 
We thank you for your co-operation in helping us to help you.  Please remember that different computers can react in different ways to various programs, and sometimes through no fault of ours some of these functions will not work.  There can particularly be a problem for Web TV users on some of the features.
 
If none of the above answers your question, please email us stating clearly what your query is.  If it's about a problem with the website please tell us which area you are referring to - i.e. Forum, Members Login, Chat Room etc.  Also tell us exactly what the problem is that you are experiencing.  If possible quote any error messages in full.  Thank you.
 
Email:
 
Please put "Support" in the subject title.